Refund policy
Last Updated: July 2026
We want every Kindr Movement™ order to feel great from the moment it arrives. If your order is damaged, defective, or incorrect, we’ll work with you to make it right.
Returns & Exchanges
At this time, we do not accept returns or exchanges for:
- Ordering the wrong size
- Changing your mind
- Preference for a different color or style
- Buyer’s remorse
Please review product descriptions, sizing information, and your order details carefully before completing your purchase.
Damaged, Defective, or Incorrect Items
If your order arrives damaged, defective, or incorrect, please contact us within 30 days of delivery at: hello@kindrmovement.com
Please include:
- Your order number
- A brief description of the issue
- Clear photos of the item and, if applicable, the packaging
Once we’ve reviewed your request, we’ll determine the appropriate resolution, which may include a replacement or refund at no additional cost.
Lost Packages
If your package appears to be lost in transit, please contact us as soon as possible. We’ll work with the shipping carrier to investigate and assist in resolving the issue.
Refund Processing
Approved refunds will be issued to your original payment method. Depending on your financial institution, it may take several business days for the refund to appear on your account.
Questions?
If you have any questions about this policy or need assistance with your order, we’re here to help: