Refund policy
Last Updated: June 2026
We want every Kindr Movement™ order to feel good from the moment it arrives. If something is damaged, defective, or incorrect, we’ll do our best to make it right.
Because each item is made to order, we are unable to accept returns or exchanges for:
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Ordering the wrong size
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Changing your mind
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Preference for a different color or style
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Buyer remorse
Please review sizing and product details carefully before placing your order.
Damaged, Defective, or Incorrect Items
If your order arrives damaged, defective, or incorrect, please contact us within 30 days of delivery at:
Please include:
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Your order number
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A brief description of the issue
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Clear photos of the item and packaging
If the issue is confirmed, we will provide a replacement or refund at no additional cost.
Lost Packages
If your package appears lost in transit, please contact us and we’ll work with our fulfillment partner to investigate the issue.
Refund Processing
Approved refunds will be issued to the original payment method. Processing times may vary depending on your financial institution.
Questions
We want every Kindr Movement™ experience to be a positive one. If something isn’t right, please reach out and we’ll do our best to help.